Landlord-Tenant Laws: What Every Landlord Must Follow


1. Create and follow a preventive maintenance schedule

Preventive maintenance reduces emergency repairs and extends the life of systems and appliances.

  • Make a schedule that covers weekly, monthly, quarterly, and annual tasks.
  • Examples: change HVAC filters every 1–3 months, inspect roofs and gutters twice a year, test smoke and CO detectors every six months.
  • Use simple property-management software, calendar reminders, or a spreadsheet to track dates, costs, and completion.

2. Respond quickly to tenant maintenance requests

Timely responses build trust, reduce damage escalation, and often improve tenant retention.

  • Set clear expectations in the lease for what constitutes emergency vs. routine repairs.
  • Acknowledge requests within 24 hours and provide a timeline for resolution.
  • Keep a list of trusted contractors for plumbing, electrical, HVAC, and locksmith work to speed up response times.

3. Prioritize safety systems and code compliance

Safety systems are non-negotiable: they protect tenants and reduce landlord liability.

  • Maintain working smoke and CO detectors, fire extinguishers where required, and secure egress routes.
  • Keep up with local building codes and rental regulations—these can change.
  • Document inspections and replacements (dates and battery changes) for legal protection.

4. Regularly inspect plumbing and prevent water damage

Water-related issues cause many expensive repairs and tenant complaints.

  • Check for leaks at fixtures, signs of mold, and water stains during move-ins/outs and seasonal inspections.
  • Insulate exposed pipes in colder climates to prevent freezing and bursting.
  • Consider installing water shutoff valves or leak-detection devices in high-risk units.

5. Keep HVAC systems serviced

Heating and cooling failures are common sources of tenant dissatisfaction.

  • Schedule annual professional HVAC inspections and cleanings; change filters more frequently.
  • Educate tenants on thermostat use and filter replacement responsibilities.
  • Address duct leaks, poor airflow, or uneven heating promptly to prevent higher energy costs and system failure.

6. Maintain exterior and landscaping to protect the structure

Exterior upkeep prevents deterioration and preserves curb appeal.

  • Clean gutters and downspouts at least twice yearly; repair roof damage promptly.
  • Trim trees and shrubs away from the building to avoid moisture and pest issues.
  • Seal cracks in walkways and foundations; paint or caulk exterior wood to prevent rot.

7. Keep common areas and security features functional

Shared spaces and security measures affect tenant safety and satisfaction.

  • Maintain lighting in hallways, stairwells, parking lots, and entryways. Replace bulbs and fix wiring issues quickly.
  • Regularly service entry locks, intercoms, gates, and surveillance cameras where installed.
  • Ensure stair railings, handrails, and balconies meet safety standards.

8. Inspect and maintain appliances

Appliances are high-touch items that influence tenant comfort and turnover costs.

  • Service refrigerators, stoves, washers/dryers, and dishwashers per manufacturer guidelines.
  • Clean dryer vents to avoid fire hazards and reduced efficiency.
  • When replacing appliances, weigh long-term energy savings from higher-efficiency models.

9. Address pest control proactively

Pests cause health risks and damage to property; prevention is cheaper than remediation.

  • Seal entry points, fix screens, and promptly address standing water or food sources.
  • Schedule routine pest-inspection visits with a licensed exterminator for multi-unit properties.
  • Educate tenants on trash disposal and reporting sightings immediately.

10. Keep good records and budget for capital expenditures

Documentation and planning make maintenance manageable and defensible.

  • Maintain a centralized log of inspections, repairs, invoices, warranties, and tenant communications.
  • Set aside a reserve fund (commonly 5–10% of rental income or a fixed monthly amount) for unexpected repairs and planned capital improvements.
  • Track recurring issues—if the same system keeps failing, consider replacement rather than repeated repairs.

Practical examples and templates

  • Move-in inspection checklist (short): doors/windows, plumbing, HVAC, smoke detectors, appliances, flooring, walls, exterior.
  • Sample preventive schedule items:
    • Monthly: change HVAC filters, test GFCI outlets.
    • Quarterly: inspect roofline, clean dryer vents.
    • Annually: HVAC servicing, termite/pest inspection, exterior paint touch-ups.

Cost-saving tips

  • Bundle service contracts (HVAC, pest control) to negotiate lower rates.
  • Use energy-efficient upgrades (LED lighting, smart thermostats) to lower operating costs and attract eco-conscious tenants.
  • Train trusted handyperson(s) for routine tasks to lower labor costs without sacrificing quality.

Final priorities checklist

  • Safety first: detectors, egress, secure locks.
  • Prevent water damage: plumbing checks and gutter maintenance.
  • Keep HVAC and appliances maintained to avoid major failures.
  • Document everything and budget for the unexpected.

Following these ten maintenance tips will reduce emergencies, lower long-term costs, and make your rental property more attractive to quality tenants.

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